INDUSTRY SERVICES

Our services incorporate technology, industry best practices and methodologies that have been utilized in successful deployments across multiple business environments.

CONSULTING SERVICES

Identify your potential

DEPLOYMENT SERVICES

Implement our technology efficiently

ENABLEMENT SERVICES

Support continuous success

SUPPORT SERVICES

Empower your efficiency and innovation

CONSULTING SERVICES

Identify your potential

TAKE FULL ADVANTAGE OF OUR TECHNOLOGY

Recognise your potential for business transformation through the best practices, technology, and methodology. We can help you take full advantage of our technology to create solutions that meet consumer demand and beat your competition to the market.

DEPLOYMENT SERVICES

Implement our technology efficiently

WE WORK AS YOUR PARTNER

Our Services ecosystem has years of deployment experience, technical know-how, and well-defined deployment methodologies. We work with you to define the best solution for you and support a carefully planned and executed deployment.

SOLUTION DEFINITION

Requirement Gathering & Out-of-the-Box (OOTB) Convergence: Collect full set of customer requirements, improve understanding of it, and define the target solution with optimal return of investment.

Solution Define: Provide recommendation to successfully perform the solution activities. Offer a realistic digital transformation roadmap to customer.

Functional Specification Review:  Benefit from our knowledge & expertise of digital transformation projects to provide coverage view of requirements versus solution.

SOLUTION CONFIGURATION

Continuous Development: Provide tools, methodology, and expertise to continuously build technology and develop best practices for customer.

Enhanced User Interface Package: Includes multiple configurable User Interface (UI) components and extensions to the Out-of-the-Box (OOTB) applications that allow users to perform many tasks quicker and easier giving a better overall user experience.

INTEGRATION & INTERFACES

Connectors: Enable interfaces between legacy systems and new systems to achieve SINGLE SOURCE OF TRUTH.

MIGRATION

Upgrade Factory: Uses repeatable and proven processes and methodologies to develop a migration plan that minimizes the impact on customer, protects the integrity of day-to-day operations and ensures an efficient upgrade.

Data Migration: A services offering available to successfully migrate legacy data from one or more source environments into new digital platform by using best practices and recommended tools and processes.

IT ARCHITECTURE & INSTALLATION

Infrastructure Assessment: Providing the requisite budgetary infrastructure estimate based on best practices and expertise.

Technical Architecture Definition: Define and document the technical architecture requirements to deploy new digital platform.

Security Consulting: Protect Intellectual Property (IP) against alteration or theft by strictly controlling access to the digital platform and stored data.

System Installation: Deploy digital solution in customer environment with agility, while complying with customer’s IT policy.

IT PERFORMANCE & MONITORING

Performance Audit: Provide deep analysis expertise to address specific performance and stability issues, ensure optimization and environment stability through tuning and required configurations that improve both application stability and performance.

Use Case Performance Campaign: Anticipate or identify performance issues on specific environments. Provide pro-active or re-active deep analysis expertise to address specific performance and stability issues.

Mean Time Between Failure: Measure availability of applications and identify most impacting issues in the customer’s environment.

ENABLEMENT SERVICES

Support continuous success

INCREASE USER ADOPTION IN YOUR ENVIRONMENT

Our team provides multiple levels of training, education, and certification designed to help maximize the value of digital transformation. Our objective is to help you reduce risk, raise employee skill levels, increase user productivity and adoption, and provide expertise to support continuous success within an enterprise environment.

SUPPORT SERVICES

Empower your efficiency and innovation

GET YOUR TECHNOLOGY UP AND RUNNING WITH DIRECT SUPPORT

Support Services are an integrated part of your digital transformation projects. We provide global and enterprise-class support across any and all of our digital solutions. Our packaged support services are all you need to maximize productivity and start getting value out of your experience on Day 1 to stay ahead of the curve and drive faster results.