INTRODUCTION
In this module, you will learn how to establish a strategic end-to-end collaborative change process.
OBJECTIVE
At the end of this program participants are expected to:
- Highlight the identified problem and generate an issue.
- Validate the issue, determine the type of resolution required and initialize the Change request.
- Create an Impact Analysis for each functional domain and engage the right level of contributors.
- Start the evaluation and assessment (scope and effort) of the change.
- Engage the Change and Control Board (CCB) to review the full scope and effort impact and approve the Change Request.
- Orchestrate and plan the change and set dependencies between different Change Actions (CA).
- Implement the change and work under Change Action.
- Validate and approve the change.
METHODOLOGY
Instructor-led presentation, exercise, and discussion.